BAYG CRM Terms of Service

Welcome to Business As You Go (“(“BAYG,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, and products, including Virtual Assistant services, Digital Marketing, CRM solutions, and Business Courses (collectively, “Services”). By accessing or using our Services, you agree to comply with these Terms.

1. Acceptance of Terms
By using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Services Provided
BAYG offers the following Services:

• Virtual Assistant Services – Administrative, operational, and customer support services tailored for businesses.
• Digital Marketing – Social media management, content creation, SEO, paid advertising, and email marketing.
• CRM Solutions – Implementation, customization, and support for customer relationship management systems.
• Business Courses – Training programs on business development, automation, leadership, and marketing strategies.

3. User Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent that you meet this eligibility requirement.

4. Account Registration
To access certain Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

5. Payments and Billing

• Pricing for Services is displayed on our website in USD or provided in a custom quote.
• Payments must be made in accordance with the agreed-upon terms.
• Subscription-based services may be subject to automatic renewal unless cancelled before the renewal date.
• Failure to make payments may result in suspension or termination of access to Services.

6. Refund and Cancellation Policy

• No refunds are provided for completed Virtual Assistant or Digital Marketing services.
• CRM services are subject to contractual obligations and may not be refundable.
• Business Course purchases are final, but rescheduling may be permitted based on availability.
• Monthly subscriptions can be cancelled at any time before the next billing cycle.

7. User Responsibilities
You agree to:

• Provide accurate and truthful information.
• Use our Services lawfully and ethically.
• Refrain from engaging in fraudulent, abusive, or harmful activities.

8. Intellectual Property
All content, materials, and Services provided by BAYG are protected by intellectual property laws. You may not reproduce, distribute, or modify our content without prior written consent.

9. Third-Party Integrations
Some of our Services may integrate with third-party software or platforms. BAYG is not responsible for any disruptions, changes, or issues arising from third-party services.

10. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during service engagement.

11. Limitation of Liability
BAYG is not liable for any indirect, incidental, or consequential damages arising from the use of our Services. Our total liability for any claim shall not exceed the amount paid by you for the Services.

12. Termination
BAYG reserves the right to terminate or suspend Services if a user violates these Terms or engages in unlawful activities.

13. Changes to Terms
We may update these Terms at any time. Continued use of our Services after changes constitute acceptance of the revised Terms.

14. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes shall be resolved through arbitration or the courts of Australia.

15. Contact Information
If you have any questions regarding these Terms, please contact us at: support@bayg.com.au